Contact Foodpanda customer service. Customers can browse through numerous menus and place orders for delivery or take-away at the best price.At foodpanda, we believe ordering food online should be fuss-free, fast and fun. This is what anyone will do since when you don’t get the food, you want your money back. foodpanda - food and grocery delivery at its best! Choose from dozens of cuisines and order online for home delivery. Foodpanda sees the highest satisfaction ratings from live chat—which they provide online and embedded in their app. 4. Know what you get: We help you make the right choice by providing customer reviews and ratings. Learn why Foodpanda, a global online food delivery marketplace, views live chat as a key customer service channel, and how they maintain a 90% CSAT rating globally on chat. Customer service response was "ok". foodpanda Malaysia started with one goal in mind: to be the most convenient food delivery service in the country. Live chat feature to give you instant help when you need it. I contacted customer service that responded in a bad manner. They were rude and that gesture and all other issues made me delete my account. It's about making a connection, which is why we sit down with the chefs, dreaming up menus that will arrive fresh and full of flavour. You can call Foodpanda at phone number, write an email, fill out a contact form on their website www.foodpanda.com, or write a letter to Foodpanda GmbH, Oranienburger Straße 70, Berlin, Schleswig-Holstein, 10117, Germany. High-quality delivery service. Our service allows you to order food online and have it delivered right to your doorstep, offering you an easy access to your favourite restaurants in Hong Kong. 3. Never using foodpanda again. Service and especially customer support is very bad. Foodpanda was first mentioned on PissedConsumer on Sep 29, 2012 and since then this brand received 50 reviews.. Foodpanda ranks 67 of 251 in Food Delivery category. Foodpanda Overview. Recent recommendations regarding this business are as follows: "Please don't put wrong address this is … Pay as you like: If you order at foodpanda, you are not limited to paying by cash on delivery. With just a few clicks you can order from a wide variety of delicious cuisines online. At foodpanda Myanmar, we make sure you have the best food delivery experience. You can … Selection of premium restaurants, featuring diverse cuisines. About us. Was not even offered apologies or tryed to be helped. The guy when he heard about his order being canceled complained to foodpanda and asked for a refund. 5. For us, it's not just about bringing you good food from your favourite restaurants. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Why order food on foodpanda? foodpanda Singapore is a convenient online food ordering website that connects users with thousands of local restaurants. As per the email sent to the guy: At foodpanda, we believe ordering food online should be fuss-free, fast and definitely fun. The customer service recovery executive just refused to refund the amount citing the reason that wasn’t right. The customer noted that while many netizens have complained about Foodpanda’s “incompetent” customer service, his exchange with one manager “takes the cake”. foodpanda provides you with restaurant menus, customer reviews and more for over 300 restaurants spread over the whole Metro Manila and soon also in Cebu city. This are our policies. You can easily and safely pay online using your credit card. Years later, it operates successfully in more than 85 cities in Malaysia with many happy customers. 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